Premium Billing – CNA Surety ePay & Direct Bill Program
You and your customers can pay bond/policy premiums online by credit/debit card or ACH at your convenience, 24 hours a day. Simply go to the secure ePay web site – http://onlinepay.cnasurety.com – and follow the easy-to-use prompts. Pay your bill in minutes, saving you and/or your customer time and money.
All premiums for new and renewal bonds/polices are billed directly to the customer using the CNA Surety Direct Bill Program. This program saves you time and you still earn the same commission from Ivantage/NEA! To aid customers who may have questions, your agency’s name, address and phone number appears on all billing invoices sent.
New Business – Original Premium
When a bond is approved or issued through bONdLINE®, you will print the bond and provide it to the customer. You can select the option of an extra copy of the output for your records. The surety office generates the billing invoice and sends it directly to the customer.
If the premium remains unpaid within 15 days, a second billing invoice is sent to the principal/insured for payment. If the premium is not paid 30 days after that, the bond/policy is canceled for non-payment of premium. Bonds that require obligee releases before they are closed are referred for further collection activity. In either case, the premium charge is removed and you will not receive any commission from Ivantage/NEA.
In the event renewal premiums are not received by the renewal dates, cancellation letters are sent on all bonds and polices that contain cancellation provisions. Bonds that require obligee releases before they are closed are referred for further collection activity. In either case, the premium charge is removed and you will not receive any commission from Ivantage/NEA.
If you have any questions
about ePay or the Direct Bill program, or have any other bonding needs, just give
us a call. We are the experts in the bonding industry, and we want